Following the recent rollout of the Microsoft Windows 10 (Win 10) anniversary update. There have been a number of field issues reported regarding EHX running on PCs that have been updated with the Windows 10 anniversary update. On investigation, this Windows update also impacts the FreeSpeak 2 Diagnostics Tool, preventing it from starting up.
A Clear-Com Hot fix tool is available to help those customers that are experiencing problems.
Please attached for details on how to download and install the patched file
- Solution update 12-Sept-16. Please Note the recently released EHX v8.7 already contains this fixed
If you have any issues please contact Clear-Com Tech Support
Installing EHX 8.5.2 and gets an error message. "Object reference not set to an instance of an object."