Clear-Com Solutions  
Solution 1395 : Partyline: Available replacement parts for RS-501 series beltpacks February 2011
 
Question:  Are there still parts available for the 501 / 500 series? (brackets/cases/switches)

Answer:  
Starting December 1, 2011 customers will be informed at the time they inquire about an RS-500 beltpack repair or  spare part  that we charge a Flat Rate of $112 to repair any covered beltpack, including return shipping by UPS (ground) to anywhere in the US.  

International shipping, expedited shipping, customs, taxes, etc will still remain the customer’s responsibility.  They can accept this charge by providing a PO and/or credit card information with the return of the beltpack.  No discounts will apply.  (Please see attached Repair Information Form – RIF – for more details).  Additionally, we will extend the warranty on the repair for 6 months.

Please contact Clear-Com sales for more info


The following RS-501 beltpack parts were previously listed on Clear-Com's 2011 spares part list.  Please contact Clear-Com Inside Sales Group for availability and pricing. 

250302Z     RS‐500 Replacement Belt clip
250308Z     RS‐501 Replacement Left Extrusion (body)
240037Z     RS‐500 Replacement Release Button
250307Z     RS‐501 Replacement Right Extrusion (body)
240063       RS‐500 Replacement Call Button
250301Z     RS‐500 Replacement Bottom Bezel
480097       RS‐500 Replacement IC "Custom Logic Array"
470048       RS‐500 Replacement Volume Pot
240036Z     RS‐500 Replacement Volume Knob/Thumbwheel
280137       RS‐500 Replacement Knob/Pot Screw
280134       RS‐501 Replacement Draw bolts
250299       RS‐501 Replacement Top Bezel
240035Z     RS‐500 Replacement Talk Buttons
250291       RS‐501 Replacement Top Label
515000       RS‐500 Replacement Click Key rubber Contact
390021       RS‐500 Replacement Green (talk) LED
390018       RS‐500 Replacement Red (call) LED
250303       RS‐500 Replacement Beltpack Mounting Clip


Note: Starting December 1, 2011 customers will be informed at the time they inquire about an RS-500 beltpack repair or  spare part  that we charge a Flat Rate of $112 to repair any covered beltpack, including return shipping by UPS (ground) to anywhere in the US.  

International shipping, expedited shipping, customs, taxes, etc will still remain the customer’s responsibility.  They can accept this charge by providing a PO and/or credit card information with the return of the beltpack.  No discounts will apply.  (Please see attached Repair Information Form – RIF – for more details).  Additionally, we will extend the warranty on the repair for 6 months.

Please contact Clear-Com sales for more info


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